From James, R., McInnis, C. and Devlin, M. (2002)
Assessing Learning in Australian Universities.
Ipsos Mori et al. (2009)
Office for Students
Bain, J. (2010)
Practitioner Research in Higher education, 4.1: 14-29.
Edinburgh Napier University et al. (2009)
www2.napier.ac.uk
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